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Portfolio Properties crown gold Letting Agent for second year running

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For the second year running, Portfolio Properties have won the British Property Awards 'Gold Winner Letting Agent' (OX1-OX2). This is a huge accomplishment for the team, after being recognised for going the extra mile and their outstanding performance throughout the extensive judging period, which focused on customer service levels.

The team were awarded the gold award after being shortlisted out of 28 agents in the area. Rob McLean from the British Property Awards said "our awards have been specifically designed to be attainable to all agents, removing common barriers to ensure that we have the most inclusive awards. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated consistently over a period of time. Winning agents should be proud that their exceptional service provides a benchmark."

Ann White, Director, said "As the founder and owner of Portfolio Properties we are delighted to have received this recognition. We have been providing a service to our landlords and tenants for over 20 years, to have won this award means so much to our staff and highlights the exceptional efforts they go to."

Customer service is at the heart of Portfolio's ethos, and this award represents the commitment and hard work that the team goes to every day to ensure everyone is looked after."

Staff Updates & News roundup

team selfieDespite the never ending uncertainty over Brexit and the impending likelihood of a general election, here at Portfolio Properties it is business as usual! July and August were exceptionally busy months, with a sharp increase on last year with the number of new tenants moving into properties over the summer.

As well as this,  we were delighted to welcome on board some new members to our team. Jenny Chung joined us in May as a Lettings Coordinator. Jenny recently graduated from Oxford  Brookes University with a degree in International Business Management. Jenny  looks after all our new applicants, arranging viewings and  is responsible for all the new contracts and everything inbetween! Zoe Moore joined us in June as Lettings Administrator and has recently moved from London to Oxfordshire.  Being a landlord herself with a portfolio of property in West London Zoe  has a good understanding of lettings and is  responsible for all our renewal contracts.  Finally,  Rachel Rowland has taken over as our Property Management and  Maintenance Coordinator. Rachel being Oxford born and bred has an excellent knowledge of the local area and started her career at HSBC before taking a break to commit to a young family. In that time she completed a ‘Woman in Trades’ workshop which included learning new skills such as plastering, brick laying, carpentry and plumbing – which translates perfectly into managing our contractors and all things property maintenance. Rachel also supports Sarah in Finance. We are very pleased to have Jenny, Zoe and Rachel join the Portfolio team.

British Property Award ‘Gold winner Letting Agent’ 2018-2019

news itemPortfolio Properties have won the British Property Awards ‘Gold Winner Letting Agent’ for OX1-OX2. Having been shortlisted out of 28 agents their team performed outstandingly throughout the extensive judging period, which focused on customer service levels.

Rob McLean from the British Property Awards says, “our awards have been specifically designed to be attainable to all agents, removing common barriers to ensure that we have the most inclusive awards. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated consistently over a period of time. Winning agents should be proud that their exceptional service provide a benchmark.

Ann White, Director, said, “As the founder and owner of Portfolio Properties we are delighted to have received this recognition.  We have been providing a service to our landlords and tenants for over 20 years, to have won this award means so much to our staff and highlights the exceptions efforts they go to every single day.”

Portfolio Properties
Suite A, Hinksey Court
West Way
Botley
Oxford OX2 9JU

01865 242634

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